AI voice concierge · for aesthetic clinics

Your clients
have questions.
She answers.

Delia is a voice concierge for your clinic. Prospective clients simply speak — about suitability, downtime, pricing or aftercare — and she answers from your approved FAQ, then captures the booking request. Instantly, 24/7, in their language. Not a chatbot — a voice that answers every enquiry, even after hours.

Delia · live call0:21
D
Client“I'm thinking about lip filler but I'm nervous it'll look overdone — is that something you do naturally?”
DeliaOur practitioners specialise in subtle, natural enhancement, and every treatment starts with a consultation to agree the look you want. I can note your interest and request a consultation for you — would mornings or afternoons suit you better?
Speaking · tap to talk
Injectables Skin & facials Laser & hair removal Body & contouring Consultation & skin analysis Aftercare & follow-up
Why clinics need her

Your booking system
can't have a conversation.

A calendar takes a slot — it can't answer the questions that come before the booking. Aesthetics is high-consideration and high-value: prospective clients want reassurance about suitability, downtime and price first, and they rarely wait for opening hours. When that enquiry goes unanswered, many simply call the clinic down the road. Delia answers out loud, in the moment, from your approved FAQ — and captures the booking request for your team. The figures below are industry-wide research, sourced on our Results page.

~35%
of calls go unanswered
When reception is with a client or mid-treatment, calls go to voicemail — and in aesthetics each missed enquiry is a high-value booking lost to a faster clinic.
Salon & medspa call-volume research, 2025
~50%
of enquiries come after hours
Nearly half of booking attempts happen in the evenings and at weekends, when the front desk is closed. Delia never is.
Industry booking data, 2025
7×
more likely to win the enquiry
Respond within the hour and you're up to 7× more likely to convert an enquiry. Delia responds in seconds, day or night.
Harvard Business Review, 2011
Built for your treatments

One voice.
Shaped around your clinic.

Delia adapts to what your clients actually ask aloud before they book. The hesitation that loses a booking is specific to each treatment — and so is the way she reassures and answers it, always from your approved clinical FAQ, never with medical advice or a diagnosis.

Injectablesyour photo

Injectables

Anti-wrinkle, dermal fillers and lip enhancement. Natural-looking results, how long it lasts, what to expect and downtime — the reassurance that turns a nervous enquiry into a consultation.

"Will lip filler look natural, and how long does it last?"
Skinyour photo

Skin & facials

Chemical peels, microneedling, medical facials and skincare. Which option suits a skin concern, how many sessions, and what downtime to expect — within your approved guidance.

"Which facial would help with acne scarring?"
Laseryour photo

Laser & hair removal

Laser hair removal, IPL and skin resurfacing. Number of sessions, suitability for skin tone and hair type, and what it feels like — answered before the call ends.

"How many laser sessions will I need, and does it hurt?"
Bodyyour photo

Body & contouring

Fat reduction, skin tightening and body treatments. Realistic expectations, who it's suited to and recovery — she sets honest expectations and requests a consultation.

"Is body contouring suitable after pregnancy?"
Consultationyour photo

Consultation & skin analysis

First-visit guidance, what's included, what to bring and pricing bands. She removes the friction that stops people booking a first consultation.

"What happens at a first consultation, and is it free?"
Aftercareyour photo

Aftercare & follow-up

Post-treatment do's and don'ts within your approved guidance, and follow-up timing. She defers anything clinical to your practitioners.

"What should I avoid after my treatment?"
Not a bot · a personality

This is Delia.

She's not "an AI chatbot." She's a voice concierge with a warmth and a name your clients remember — trained on your clinic's tone so she sounds like your best front-of-house, not a script.

Delia — AI concierge Delia · your concierge

Warm and reassuring

Aesthetics enquiries are personal and often anxious. She listens, reassures and guides like someone who genuinely wants the client to feel at ease before they ever walk in.

Clinically careful

She answers only from your approved clinical FAQ, never diagnoses or gives medical advice, and always defers clinical judgement to your practitioners.

On-brand by design

Trained on your clinic's tone — discreet, premium, friendly. She speaks the way your clinic speaks.

Honest about what she is

She's a concierge powered by AI, and never pretends otherwise. With anxious clients, that honesty is exactly what builds the trust that earns the booking.

Zero tech burden

You do nothing.
We do everything.

No installation headaches, no developer time. We configure Delia for your clinic and hand you a dashboard. Live in days. She works alongside your existing booking system — she doesn't replace it.

i.

We build her for you

We set up Delia with your treatments, tone and approved FAQs, and agree exactly what she may and may not say. You review and approve — that's your only task.

ii.

She goes live

Delia appears on your website and answers prospective clients instantly, day or night, in their language — and captures every booking request.

iii.

You watch it work

Your dashboard shows every conversation, the questions she answered and the booking requests she captured — ready for your team to confirm.

How the proof becomes a decision

The dashboard
makes the case.

You start on a low-risk Pilot. From day one your dashboard fills with real enquiries and real booking requests — so by the time the 30 days are up, the decision has made itself.

Day 0

Pilot goes live

Delia launches on the £497 Pilot tier. No setup fee, nothing to install.

Days 1–7

Proof starts landing

Your dashboard shows live calls, questions answered and the first booking requests she's captured — in your own numbers.

Anytime

The proof, in the dashboard

Open it whenever you like: conversations handled, questions answered and booking requests captured, ready for your team.

Day 30

It decides itself

Seeing the numbers, you simply continue — the Pilot auto-converts to Standard unless you cancel.

You never have to take our word for anything. The dashboard turns a sales conversation into an observation: you watch Delia prove herself on your own clinic, with your own clients, before a single full-price invoice.

See the maths

What one unanswered
enquiry is worth.

No pitch — enter your own numbers. This is an illustrative estimate built from the benchmarks on our Results page; we confirm your real figure on your own data in a paid pilot.

Your clinic
Inbound calls, website and after-hours enquiries combined.
900
Calls missed while with a client, plus after-hours enquiries no one returns.
50%
Enquiries about a treatment they'd actually book — not just browsing.
25%
What one booked treatment is worth to you.
£140
What it could mean
Winnable revenue going unanswered / month
£15,750
≈ £189,000 a year, before Delia recovers a penny
Unanswered enquiries / month450
…with real booking intent113
Delia recovers (~20%, conservative)23
Revenue Delia recovers / mo£3,150
Delia cost (Standard)−£997
Net monthly gain£2,153
That's a 3.2× return — she pays for herself in roughly the first 10 days of the month.
Illustrative, from the inputs you set. “Recovers ~20%” applies the documented average uplift from instant, real-time help [3] to the winnable enquiries — deliberately conservative. Cost is the published Standard plan; we confirm your true number in a paid pilot.
Pricing

Start small.
Scale on proof.

Begin with a low-risk Pilot, then settle into Standard — the home for a working clinic. Same pricing as everywhere on our site — no surprises.

Pilot
30-day onboarding tier
£497/ month
No setup fee
  • 500 voice minutes / month
  • Standard voice quality
  • Knowledge base + FAQs
  • Single language
  • Email support
  • Auto-converts to Standard after 30 days unless cancelled
Start a pilot
Most popular
Standard
Production-grade clinic tier
£997/ month
No setup fee
  • 2,000 voice minutes / month
  • Premium voice + multilingual
  • Monthly performance review
  • Priority support (24h)
  • Up to 3 concurrent calls
Overage: £0.55 / min
Choose Standard
Real proof, before you commit

Don't imagine it.
Hear it.

We don't ask you to take our word. Have a real voice call with a Delia built for a clinic — or get one built for your clinic, free.

Option A · Instant

Call a live demo now

A fully working Delia, configured for a real clinic. Ask her about treatments, suitability, pricing or aftercare — hear exactly what your clients would experience.

Talk to Delia
Option B · Built for you

Get a demo for your clinic

Send us your clinic and we'll build a private Delia loaded with your real treatments and tone — free. You'll get the link to hear Delia speaking about your own clinic.

No spam. We use your details only to build and send your private demo.

See your potential return.
Then decide.