Pricing

Caps published.
No surprises.

Every plan has a monthly minute cap and a published overage rate. You'll never get an invoice you weren't expecting.

Monthly
Annual Save 15%
Pilot
30-day onboarding tier
£497 / month
No setup fee
  • 500 voice minutes / month
  • Standard voice quality
  • Knowledge base + FAQs
  • Single language
  • Email support
  • Auto-converts to Standard after 30 days unless cancelled
Overage: £0.65 / min
Standard
Production-grade SMB tier
£997 / month
No setup fee
  • 2,000 voice minutes / month
  • Premium voice + multilingual
  • Monthly performance review
  • Priority support (24h)
  • Up to 3 concurrent calls
Overage: £0.55 / min
E-commerce
Live Shopify stock & order lookups
£1,497 / month
First 14 days free
14-day free proof-of-concept · then + £500–£2,000 setup
  • 3,000 voice minutes / month
  • Live stock and pricing — connected to your Shopify store
  • Live order lookups — "where's my order" handled without a ticket
  • Up to 20 live product lookups per conversation
  • Never asks for card details — checkout stays on your provider
Overage: £0.55 / min
Premium
Multi-channel + CRM (set up per client)
£1,997 / month
+ £750 one-time setup
  • 5,000 voice minutes / month
  • Voice + chat + 1,000 SMS (set up per client)
  • 1 CRM integration (set up per client)
  • Custom persona + voice
  • Dedicated account manager
Overage: £0.50 / min
Premium + bespoke.
For owner-operated luxury hospitality. Published price, white-glove deployment, custom persona in your house voice. Includes property visit, 14-day supervised soft-launch, and a named account lead through year one.
€2,997 / month · White-glove deployment included
Enterprise & reseller.
For agencies, multi-tenant white-label, and businesses past 3,000 calls/month or 5,000 voice minutes/month. Custom pricing, custom SLA, custom integration.
Talk to sales
Integrations & safety

Plays well with
what you already use.

Delia connects to the tools your business runs on, and never asks for the one thing she shouldn't. Shopify (stock & orders) and Stripe (checkout) are live today; the rest are on our integration roadmap.

* On our integration roadmap

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Delia does not take payment information. Checkout happens on your existing site, with your existing payment provider. She quotes ranges, never final prices — those are confirmed at checkout, never by her.