A voice AI concierge · for businesses that don't sleep

Your front desk never closes again.

Delia answers your phone, your website, and your inbox — in your brand's voice, in any language, at three in the morning. Live in days, not months.

  • Speaks 30+ languages
  • Books, quotes, captures leads
  • No phone tree, no hold music
Live Delia — AI concierge

Hello — I'm Delia. How can I help your business?

Before the features — the numbers

She isn't a feature.
She's a line on your P&L.

Your store already answers customers. The question is what it costs when it fails. Here's the leak, in real industry figures — then put your own numbers against it.

~70%
of carts abandoned
7 in 10 shoppers leave before buying — unanswered questions on fit, stock and policy are a documented driver.
Baymard Institute, 2025
20–40%
of tickets are "where's my order?"
The single largest support category — almost all of it automatable, freeing your team for what matters.
DigitalGenius / Salesforce, 2026
~20%
conversion lift from real-time help
Engaged shoppers are ~2.8× more likely to convert. Delia gives that, 24/7, in any language.
Forrester / Invesp, 2026

Three jobs.
Done well.

Delia is not a chatbot trying to be everything. She answers, qualifies, and books. The narrowness is the point — every conversation has a job and a clear handoff.

i.
Answers instantly.
Every visitor gets a real answer in seconds — on price, location, availability, policy. No forms. No "we'll get back to you."
Example "We're in Brera at Via Solferino 12 — five minutes from Brera metro, ten from Montenapoleone."
ii.
Qualifies with care.
Asks the right questions to understand intent and fit. Filters tyre-kickers. Surfaces what your team needs to know before they pick up.
Example "May I ask — is this for a single property or are you looking across the valley? And what's your timeline?"
iii.
Books or escalates.
Closes the loop. Books straight into your diary, or hands off with a briefing — including the full transcript, intent, and recommended next step.
Example "I've put Wednesday 10am with Dr. Marchetti in the diary. You'll get a confirmation by email shortly."
Voice AI · Live demo

Four shapes. One Delia.

Pick a business. 90 seconds. Hear her work.

·

A real voice AI. A fictional business. Imagine her wearing your brand.

Caps published.
No surprises.

Every plan has a monthly minute cap and a published overage rate. You'll never get an invoice you weren't expecting.

Monthly
Annual Save 15%
Pilot
30-day onboarding tier
£497 / month
No setup fee
  • 500 voice minutes / month
  • Standard voice quality
  • Knowledge base + FAQs
  • Single language
  • Email support
  • Auto-converts to Standard after 30 days unless cancelled
Overage: £0.65 / min
E-commerce
Live Shopify stock & order lookups
£1,497 / month
First 14 days free
14-day free proof-of-concept · then + £500–£2,000 setup
  • 3,000 voice minutes / month
  • Live stock and pricing — connected to your Shopify store
  • Live order lookups — "where's my order" handled without a ticket
  • Up to 20 live product lookups per conversation
  • Never asks for card details — checkout stays on your provider
Overage: £0.55 / min
Premium
Multi-channel + CRM (set up per client)
£1,997 / month
+ £750 one-time setup
  • 5,000 voice minutes / month
  • Voice + chat + 1,000 SMS (set up per client)
  • 1 CRM integration (set up per client)
  • Custom persona + voice
  • Dedicated account manager
Overage: £0.50 / min
Premium + bespoke.
For owner-operated luxury hospitality. Published price, white-glove deployment, custom persona in your house voice. Includes property visit, 14-day supervised soft-launch, and a named account lead through year one.
€2,997 / month · White-glove deployment included
Enterprise & reseller.
For agencies, multi-tenant white-label, and businesses past 3,000 calls/month or 5,000 voice minutes/month. Custom pricing, custom SLA, custom integration.
Talk to sales

Plays well with
what you already use.

Delia connects to the tools your business runs on, and never asks for the one thing she shouldn't. Shopify (stock & orders) and Stripe (checkout) are live today; the rest are on our integration roadmap.

* On our integration roadmap

i
Delia does not take payment information. Checkout happens on your existing site, with your existing payment provider. She quotes ranges, never final prices — those are confirmed at checkout, never by her.

Frequently asked.
Honestly answered.

Typically three to seven days. The first day is discovery — we learn your business and draft an architecture. Days two and three are configuration of the knowledge base, persona, voice, and escalations. By day four we're running a closed pilot with you. Full public launch usually inside a week.

She admits it and escalates. Every gap is logged in your dashboard so we can fill it in the next iteration. Delia is forbidden from inventing answers — if she's unsure, the conversation routes to you or a human handler with full context.

Yes. From the Standard tier upwards Delia is fully multilingual — English, Italian, French, Spanish, German, and more. She picks the language from the caller's first words. No language barrier between you and your customer.

E-commerce requires live integration with your store — stock, prices, order status. That's real engineering and ongoing maintenance work, which is why it has its own tier with a one-time setup fee. Standard works beautifully for everything except shops. Don't run a shop on Standard.

You pay the overage rate listed on your plan — between £0.50 and £0.65 per additional minute. We notify you the moment you hit 80% of your cap, and again at 100%, so you can decide whether to upgrade or carry the overage. No automatic upgrades and no surprise invoices.

EU-region database by default for European clients, US-region for US clients. Transcripts, leads, and knowledge bases are tenant-isolated. Standard GDPR data-processing terms available; HIPAA-compatible deployment available on the Enterprise tier.

Monthly plans cancel at the end of the current billing period — no questions, no fees, no claw-back. Annual plans cancel at the end of the term. Setup fees on Premium and E-commerce are non-refundable since they cover integration work delivered up front.