Delia is a voice AI concierge with a face — deployed on your website, trained on your brand, speaking to your customers in their language. Tap a button on your site, speak to her, become a lead in your dashboard.
Delia is not a chatbot trying to be everything. She answers, qualifies, and books. The narrowness is the point — every conversation has a job and a clear handoff.
Delia is one platform configured per industry. Same engine, different tone, different knowledge, different escalation. Pick a sector and see exactly how she behaves.
Aesthetics clinics run on inbound enquiries — and lose them to whoever responds first. Delia handles every question, pre-qualifies the patient, and books consultations around the clock, in the tone of a senior medical concierge.
Hotels and luxury properties lose direct bookings to OTAs every night. Delia handles guest enquiries with the warmth of a senior concierge — turning website visits into direct reservations, on your margin, not theirs.
Agents on viewings can't answer the phone. Delia qualifies buyers, books viewings into agent diaries, and sends a pre-viewing briefing — turning missed calls into showing-ready appointments.
Customers hesitate before high-consideration purchases — sizing, materials, returns. Delia speaks with them in the moment, answers every question with live product knowledge, and moves them to checkout. Never to payment.
Every plan has a monthly minute cap and a published overage rate. You'll never get an invoice you weren't expecting.
Delia connects to the tools your business runs on, and never asks for the one thing it shouldn't.
Typically three to seven days. The first day is discovery — we learn your business and draft an architecture. Days two and three are configuration of the knowledge base, persona, voice, and escalations. By day four we're running a closed pilot with you. Full public launch usually inside a week.
She admits it and escalates. Every gap is logged in your dashboard so we can fill it in the next iteration. Delia is forbidden from inventing answers — if she's unsure, the conversation routes to you or a human handler with full context.
Yes. From the Standard tier upwards Delia is fully multilingual — English, Italian, French, Spanish, German, and more. She picks the language from the caller's first words. No language barrier between you and your customer.
E-commerce requires live integration with your store — stock, prices, order status. That's real engineering and ongoing maintenance work, which is why it has its own tier with a one-time setup fee. Standard works beautifully for everything except shops. Don't run a shop on Standard.
You pay the overage rate listed on your plan — between £0.50 and £0.65 per additional minute. We notify you the moment you hit 80% of your cap, and again at 100%, so you can decide whether to upgrade or carry the overage. No automatic upgrades and no surprise invoices.
EU-region database by default for European clients, US-region for US clients. Transcripts, leads, and knowledge bases are tenant-isolated. Standard GDPR data-processing terms available; HIPAA-compatible deployment available on the Enterprise tier.
Monthly plans cancel at the end of the current billing period — no questions, no fees, no claw-back. Annual plans cancel at the end of the term. Setup fees on Premium and E-commerce are non-refundable since they cover integration work delivered up front.
A 90-second call with Delia, configured as if she worked for your business. No deck. No script. Just hear what she sounds like — then decide.