The honest math · £

What's it costing you
to not answer?

No pitch. Enter your own numbers and see the revenue leaking from abandoned carts and unanswered questions — then what Delia recovers, net of her cost. Benchmarks are sourced; the inputs are yours.

Your numbers
Sessions with real purchase intent — add-to-cart or a product/booking question.
6,000
Benchmark average is ~70% [1]. Adjust to your real figure if you know it.
70%
Fit, stock, shipping, returns, policy — the part real-time help can rescue. Conservative default 15%.
15%
What one completed order is worth to you.
£75
What it means
Recoverable revenue you're losing — monthly
£47,250
≈ £567,000 per year, in winnable carts alone
Abandoned carts / month4,200
…lost to an unanswered question630
Delia recovers (~20% conv. lift) [3]126
Revenue Delia recovers / mo£9,450
Delia cost (Standard est.)−£700
Net monthly gain£8,750
That's a 13× return — Delia pays for herself in roughly the first 3 days of the month.
Estimates from the inputs you set. "Recovers ~20%" applies the documented average conversion uplift from real-time help [3] to the carts lost to an unanswered question — deliberately conservative (it ignores recovered WISMO support cost and after-hours leads). Cost shown is an indicative Standard-plan figure; your real quote depends on volume. We confirm the true number with a paid pilot on your own data.

She's only as smart as
what she's plugged into.

Most chatbots fail because they're disconnected — they can't see your catalogue, stock or orders, so they deflect. Delia earns the numbers above by connecting to the systems that hold the real answers. This is what "fits your stack" actually means.

i.

Commerce platform

Live catalogue, variants, sizes, descriptions — so fit and product questions get real answers.

Shopify · Shopify Plus · Magento · WooCommerce · BigCommerce (roadmap)
ii.

Inventory & stock

Real-time stock, so "in stock in a 38?" is answered truthfully — with the nearest alternative instead of a dead end.

Shopify stock · OMS · ERP · warehouse feed (roadmap)
iii.

Orders & shipping

Authenticated order lookup — the highest-volume ticket, deflected.

Shopify orders · carriers · Loop / ReturnGo (roadmap)
iv.

Lead capture & handoff

Every conversation and captured lead lands in your dashboard. CRM handoff can be set up per client on Premium.

Dashboard · CRM handoff on Premium
v.

Booking requests

For hotels and clinics — Delia captures the caller's preferred time and details and sends the request to your dashboard to confirm.

Booking requests to your dashboard
vi.

Identity & safety

Verifies who she's talking to before showing order data. She never takes payment — checkout stays on your site.

Your auth · Stripe (checkout stays yours)

Sources behind the benchmarks

  1. Average cart abandonment ~70% — Baymard Institute, 2025. baymard.com/lists/cart-abandonment-rate
  2. WISMO = 20–40% of support tickets — DigitalGenius / Salesforce, 2026. salesforce.com/commerce/wismo
  3. Live chat / real-time help raises conversion ~20% on average; engaged shoppers ~2.8× more likely to convert — Forrester / Invesp via SuperOffice, 2026. superoffice.com/blog/live-chat-statistics

Run it on your real data.
Then decide.

Book a pilot See the outcomes