Delia is a voice concierge for your store. Shoppers simply speak — about fit, ingredients, availability, "where's my order?" — and she replies instantly, 24/7, in their language. Not a chatbot — a voice that answers, even while you sleep.
When a shopper's question goes unanswered — about fit, availability or an order — many simply leave. Delia answers out loud, in the moment, so the question doesn't end the visit. The figures below are industry-wide research, fully sourced on our Results page.
Delia adapts to what your shoppers actually ask aloud. The hesitation that loses a sale is specific to your category — and so is the way she answers it.
Shade matching, skin-type and ingredient questions, routine building, "is this fragrance-free?" — the consultative questions that decide a beauty purchase.
Size and fit guidance, fabric and care, styling pairings, back-in-stock questions. She turns "will this fit?" into the confidence to buy.
True-to-size advice, width and arch guidance, material care, returns confidence. Fewer wrong-size orders, fewer returns.
Materials, sizing, gift guidance, engraving and personalisation, delivery timing for occasions.
Dimensions, materials, compatibility, care, delivery and assembly — the details that stall a higher-value purchase.
Usage and dosage within your approved copy, ingredient and allergen questions, subscription help — handled carefully and on-brand.
She's not "an AI chatbot." She's a voice concierge with a manner, a warmth and a name your customers remember — trained on your brand so she sounds like your best salesperson, not a script.
Delia · your conciergeShe greets, reassures and guides like a person who genuinely wants the shopper to find the right thing — because that's what closes sales.
Plugged into your catalogue and stock, she answers fit, ingredients and availability with real specifics, not a link.
Trained on your tone — playful or refined, minimal or expressive. She speaks the way your brand speaks.
She's a concierge powered by AI, and never pretends otherwise. Trust is the point — and it converts better than a disguise.
No installation headaches, no developer time. We configure Delia for your store and hand you a dashboard. Live in days.
We set up Delia with your product range, tone and FAQs, and connect her to your store for live stock and orders. You review and approve — that's your only task.
Delia appears on your store, connected to your Shopify products, stock and orders. She starts answering shoppers immediately.
Your dashboard shows every conversation, the questions she answered and the leads she captured — at a glance.
You start on a low-risk Pilot. From day one your dashboard fills with real conversations and real questions answered — so by the time the 30 days are up, the decision has made itself.
Delia launches on the £497 Pilot tier. No setup fee, nothing to install.
Your dashboard shows live calls, questions answered and the first leads she's captured — in your own numbers.
Open it whenever you like: conversations handled, questions answered and leads captured, in your own numbers.
Seeing the numbers, you simply continue — the Pilot auto-converts to Standard unless you cancel.
You never have to take our word for anything. The dashboard turns a sales conversation into an observation: you watch Delia prove herself on your own store, with your own customers, before a single full-price invoice.
No pitch — enter your own numbers. This is an illustrative estimate built from the benchmarks on our Results page; we confirm your real figure on your own data in a paid pilot.
Begin with a low-risk Pilot, or go straight to full live integration with a 14-day free proof-of-concept. Same pricing as everywhere on our site — no surprises.
We don't ask you to take our word. Have a real voice call with a Delia built for a store — or get one built for your store, free.
A fully working Delia, configured for a real store. Speak to her about fit, ingredients, stock or an order — hear exactly what your customers would experience.
Talk to DeliaSend us your store and we'll build a private Delia loaded with your real products and tone — free. You'll get the link to hear Delia speaking about your own catalogue.